• Copier Locations and Information
• Document Drop-Off/Pickup
• Tour the Department of Finance Website
• Parking at Crystal
  - Information for staff who are parking at Crystal Terrace
  - Information for staff who are parking in the shuttle lots or on campus
  - Parking arrangements for on-campus meetings
• Security
  
• Services Available at and around Crystal Terrace
  - Banks and ATMS
  - Dry Cleaning Service
  - Food
  - Mail/Post Office Locations
  - Matrix
  - Smoking area
  - Vanderbilt publications
  - Vending Machines
  

The Dept. of Finance has purchased some powerful new copier/printers and redistributed some of the existing machines. The capabilities of each are summarized on the following document: Copiers at Crystal Terrace

To send something to the Finance Office or VMG Coding staff at Crystal, you can drop it off (or pick it up) at the Medical Payroll window in S-2311 Medical Center North. Drop boxes have been added to the Medical Payroll windows labeled for items such as Stipends, 1180's, Center Request Forms, Travel Requisitions, Check Requests, etc. In short, there will be a place to drop off any document that you need to send to Crystal.

On a daily basis, the courier will pick up and deliver items at the Medical Payroll drop boxes at the following times:

• 8:00 am
• 11:00 am
• 1:00 pm

• 3:30 pm
  

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Q. Do I need a card to get into the parking garage at Crystal Terrace?
A. Yes. You receive an access card when you register to park in the Crystal Terrace garage. This card will open the parking garage gates and the doors from the garage into the Crystal Terrace building.

Q. Where are the entrances into the parking garage?
A. There are two entrances to the garage: one is off of West End into the front of the building; one is off of Orleans, which is at the back of the building. From the front entrance, you can turn into the garage on the first floor or you can drive up beside the building to the back entrance, which goes onto the 3rd floor.

You need to be especially careful when you first park at Crystal Terrace. The garage is fairly narrow and you could save your car from some nasty dings (or worse) by taking your time as you get used to the garage and its layout.

Q. What floors at Crystal Terrace contain parking?
A. Parking is available on Floors 1-6. 2-hour visitor parking is available on the 1st floor. Other than spaces reserved for directors on the 3rd floor and handicapped parking spaces, the rest of the spaces are open for anyone registered to park at Crystal Terrace.

Q. How do I get from the parking garage into the building?
A. Through the doors on garage levels B, 1, 3 & 4. On the 3rd floor, the parking garage extends to the back of the building so you can get directly onto the elevators from the parking garage. You may not enter on levels 2, 5 or 6.

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Q. If I am parking in the shuttle lots or on campus, how do I get to and from Crystal Terrace?
A. There is a shuttle devoted to transporting staff to and from Crystal Terrace in the morning and in the afternoon. The shuttle picks up and drops off by the shelter in LOT 73 ONLY. The schedule for the morning and afternoon direct shuttle runs is as follows:

6:00 AM - 7:30AM: White Van designated "Vanderbilt Traffic and Parking"
7:30 AM - 9:00 AM: Hospitality shuttle (will be marked as "hospitality")
4:45 PM - 7:00 PM: White Van designated "Vanderbilt Traffic and Parking"

During the middle of the day, the White Van runs a route to the following buildings: Medical Center North, 3401 West End, Crystal Terrace, 2611 West End, and 2525 West End. To view or print the shuttle schedule, click here.

Q. How do I know which shuttle to take? Will it be marked?
A. The primary shuttle going to Crystal is a White Van marked "Vanderbilt Traffic and Parking," with the exception of 7:30am - 9:00am (see the schedule above).

Q. Where do I stand to catch the shuttle?
A. In the shuttle lots, stand in or near the shelter in LOT 73.

Q. Where will the shuttle drop me off at Crystal?
A. The shuttle will pick you up and drop you off at the FRONT ENTRANCE of Crystal Terrace, off of West End.

Q. Where can I park if I choose to drive my car to an on-campus meeting?
A.For travel to/from a meeting location on campus, shuttle service is available and staff are encouraged to utilize the service. Staff may choose to use their own personal vehicle to routinely or randomly travel to/from the core campus and their work site but do so on their own accord. Reimbursement of mileage will not be paid. However, the department has a limited number of hang tags and parking vouchers for Highland and Capers Avenues' garages. When you choose to drive to campus, please see your support staff for appropriate parking arrangements.

• Remember that if you need to park for a short period of time (just to pick something up), you can use the 20 minute spaces along the Round Wing circle. There are also 2 spaces just outside the covered parking of MCN and 2 north of the Gothic door of MCN on Stevenson Ctr Lane that runs between McTyeire and Zerfoss Health Center.
  

• Staff who park in Crystal Terrace will have a card to get them into the parking garage. This card will also open the doors going from the parking garage into the building.
• The front doors of the building are unlocked from 6:30am - 7:00pm, Monday thru Friday
• The elevators are fully operational 24 hours a day, 7 days a week
• Staff on the 7th and 8th floors will have a key to open the main door into their respective suites.
• The primary security for the building is provided by Metro. For security emergencies, please call Metro at either 862-8600 or 911, depending on the type of emergency.
• Vanderbuilt Security (VUPD) provides backup security. After calling Metro, please call VUPD for emergencies at 1-1911 (On-Campus ) 421-1911 (Off-Campus ). Since Crystal Terrace is a Vanderbilt building, you will use the 1-1911 number if you are calling from the building.

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• Banks, ATMs, and the Credit Union
  Banks:
  - AmSouth on West End and 31st (a couple of blocks away from Crystal Terrace toward town).
  - Union Planters at West End and Orleans (on the corner by Crystal Terrace)
  
  ATMs:
- AmSouth in the Mapco on the corner of West End and Murphy Road
- Bank of America in the Walgreens on the corner of West End and 31st

The VU Credit Union:
- If you have a VU Credit Union account, don't forget to change your address with them. (See Crystal Terrace address information .) Simply send an e-mail with the following information to michael.bittle@vanderbilt.edu

Name:
Dept:
Campus Phone #:
New Campus Address:
Acct #:


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Dry Cleaning Service
Chesley the Cleaner (dry cleaning, laundry, alteration services) offers us a 20% discount AND free pick-up and delivery.
Their regular stops in this area are Monday and Thursday afternoons (i.e., if you give them clothes on Monday, they will return them on Thursday).
If you are interested, you can go to their website here (but beware - their site plays a really cheesy song when it opens!)

• Food
  Restaurants:
  - Dairy Queen (in the shopping center next to the Mapco on the corner of West End and Murphy Road)
  - Mr. Gatti's Pizza (behind the Mapco on the corner of West End and Murphy Road)
  - Japanese Restaurant (next to the shopping center by the Mapco on the corner of West End and Murphy Road)
  - Outback - only open for dinner (on the corner of West End and Murphy Road, across the street from the Mapco)
  - Tin Angel (corner of 32nd and West End, two blocks away from Crystal toward town)
  There are also several restaurants about 1.5 miles down Murphy Road.

Sandwich Shops/Delivery:
- Small sandwich shop on the 3rd floor of the 3401 building
- The Lunch Box Cafe (3322 West End, Suite 108 - in the corner office across West End from Crystal)

The Lunch Box Cafe is waiving delivery charges as they try to build their business and will deliver to our offices for free! Check out their website to see their menu: (www.lunchboxcafe.net)

- Off the Grill (they are located on 1816 Broadway but they will deliver). Their number is 346-1990; their website is http://offthegrill.com


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• Mail/Post Office Locations
  
  Q. What is our mailing address for United States mail at Crystal Terrace?
  A. The first part of our address at Crystal is the same for everyone:

  Department of Finance
  3319 West End Ave. - Crystal Terrace

  The last part of the address (suite and zip) will change as follows:

  • The suite number and zip for VMG Coding (on the 4th floor) is
    

  Suite 450
  Nashville, TN 37203-1059

  • The suite number and zip for the 7th floor is
    

  Suite 700
  Nashville, TN 37203-6840

  • The suite number and zip for the 8th floor is
    

  Suite 800
  Nashville, TN 37203-6876

  Q. What is our mailing address for internal campus mail at Crystal Terrace?
  A. The 4-digit campus zip for Crystal is 8480.
  

Q. How do we send United States mail from Crystal?
A. On the first floor of Crystal Terrace is a small area right off of the garage which contains a mail slot for outgoing mail, mail boxes for incoming mail, along with UPS and Fed Ex boxes (click here for a map of the 1st floor).

To send personal mail: Put a stamp on your letter and place it in the mail slot to the left of the mail boxes. Do not use this for work related mail.

To send work-related mail: Fill out a metered mail slip (you can get these from one of the support staff). Put the letter or package in the mail room on your floor so that it will be sent to the post office in Medical Center North.

Q. How do we send internal Vanderbilt mail from Crystal?
A. Both the 7th and 8th floors have a mail room -- room 738 on the 7th floor and 801 on the 8th floor. Each of those mailrooms have an outgoing box for campus mail.

Q. How do we receive mail at Crystal?
A. Each of the mailrooms on the 7th and 8th floors will have a mailbox for groups on their respective floors. Both Vanderbilt mail and United States mail will be sorted and delivered to these boxes.

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• Matrix - Matrix readers are located in the following locations:
  - On the first floor across from the women's rest room to the left of elevators (if you face the elevators).
  - On the fourth floor across from the women's rest room to the left of elevators (if you face the elevators).
  - On the third floor on the outside of the elevator lobby. Coming out of the elevator, go to the right and out the door. Then go around the corner. It's on the interior wall of the garage.
  

Smoking Area - The only designated smoking area at Crystal Terrace is on the south side of the 3rd floor of the parking garage . It will have a sign to designate the area, and benches have been installed.

Vanderbilt Publications - there are stands for some of the Vanderbilt internal papers on the 1st, 4th, 7th and 8th floors near the elevators.

Vending Machines - vending machines (coke and candy/chips) are located on the 1st floor in the mail area. (Click here for a 1st floor map.) We have Coke machines in the 7th and 8th floor breakrooms as well.

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